Subject: SP Page Builder 5.7.0 – Layout Import fails with “Something wrong there”

Dear Support Team,

I renewed my subscription for Page Builder Pro and now I wanted to use one of your Layout Bundles.

I am currently using SP Page Builder 5.7.0 on a Joomla 5 installation. Unfortunately, I am experiencing issues when trying to import layouts using the built-in layout library (SPPB Connect).

Every time I attempt to import a layout from the official template collection, I receive the error message:

“Something wrong there”

Here is a summary of what I’ve already verified and tested:

✅ upload_tmp_dir is set and writable (/tmp is configured correctly)

✅ PHP version is 8.2+ with all required extensions (zip, curl, json, etc.)

✅ SP Page Builder reinstalled (version 5.7.0)

✅ Joomla system cache is disabled for debugging

✅ Error reporting is set to Maximum, debug mode is enabled

✅ File and folder permissions are all set correctly (755)

✅ ZIP layout imports from local exports work fine

✅ cleared my browser and Joomla cache

❌ But layout library imports via SPPB Connect always fail

Using the browser's developer tools (Network tab), I can see the failing request:

GET /administrator/index.php?option=com_sppagebuilder&task=/editor.import&type=template&_method=get → HTTP 500 I also tested the SPPB API URL:

https://sppagebuilder.com/api/layouts … but it currently returns 404 Not Found.

Could you please advise:

Is the layout library currently offline or undergoing maintenance?

Is there a workaround or patch for SPPB 5.7.0 to make template imports work again?

Thank you in advance for your help.

Best regards, Chester