Cannot import some Layout Bundles in Pagebuilder - Forum | JoomShaper
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Cannot import some Layout Bundles in Pagebuilder

Asked by Federico Bonetti 3 years ago Last activity 3 years ago

Hi,

have a problem with Page Temples import: created new page from backend > Page Templates > Selected Startup Company Bundle > Import .... nothing happens. If I select other bundle like Conference or Digital Aagency it works. I did test in localhost not with online site, maybe this is the reason ? Prefer not to touch online Site, that's why tested in localhost. I'm registered SP Pagebuilder user. Can someone help me ?

9 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Clear your Joomla and Browser cache then check again.

-Regards.

Federico Bonetti Asked this

Hi Mehtaz,

Cleared all cashes, checked again, it works with all templates including Xion but it want load Startup Company Template.... Tried both with Chrome and Safari

Regards

Federico Bonetti Asked this

Hi,

PHP version is 7.4 but please consider tha all other Page Templates load regularly except last Template STARTUP COMPANY ! When I select this template the page stalls, nothing loads... At this point also other Page Templates wont load. I need forst to close the Page, open a New page and at this point Page Templates load again, except STARTUP COMPANY

Mehtaz Afsana Borsha Staff

Could you please give me a screencast of your issue?

Federico Bonetti Asked this

Hi,
please download the screencast from here: https://we.tl/t-BBYNkS0Arj

Description:

  • Created new Test page
  • Imported Page Template Digital Agency > Saved > Preview > works fine
  • Imported Page Template Corporate > Saved > Preview > works fine
  • Imported Page Template Startup Company > Template doesn't show up, Page is empty > Save button stall

It looks like the import of Startup Company is corrupting the import process

Federico Bonetti Asked this

PageBuider v 3.8.9 - on MACOS Big Sur, Chrome

Mehtaz Afsana Borsha Staff

Give me your super admin access please I need to check. Please first keep a backup and then give me the access.

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