Solved SP Page Builder

Cannot import Layout bundles

Asked by Roger Elsig 3 years ago Last activity 3 years ago

I see the Layout bundles, but when I click import it is running forever without success. In the blocks section I just see the turning circle.

Using the developer tools from Edge it seems to me that there is an error 500.

License is setup und working.

Accepted answer

Marked as the solution

Paul Frankowski Senior Staff

3 years ago

@Roger,

probably you used wrong license key, from template not SPPB , becuase with mine all was working fine.

Please check your joomshaper profile dashboard and copy&paste correct license key !

https://www.joomshaper.com/dashboard

7 more replies

Paul Frankowski Senior Staff

3 years ago

Hi Roger,

in cPanel (hosting) change two values for PHP settings:

max_execution_time : from 30 to 180
memory_limit : from 256M to 512M (if possible)

This may help.

If not, tomorrow ping me - I will ask our developer

Roger Elsig Asked this

3 years ago

Hi Paul

Was able to set the proposed values, didn't help though :(

Cheers

roger

Paul Frankowski Senior Staff

3 years ago

Roger, Remember me tomorrow morning (EU time)

Paul Frankowski Senior Staff

3 years ago

Roger,

I got tip from our developer by now: please change used PHP version from PHP 8.2 to PHP 8.1 and check again.

Roger Elsig Asked this

3 years ago · edited

Hi Paul

same problem. i have changed to 8.2 only yesterday, before it was 8.1 and it didn't work either. Version set back to 8.1.16.

cheers

roger

Raffaele

3 years ago

Hello,
I had exactly the same problem. I just reinstalled the "page builder", ...then the layout import worked.

KR
Raffaele

Roger Elsig Asked this

3 years ago

@Paul,

I copied the license key again and no it works. Thank you

Roger