Cannot Import Layout Bundles - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Cannot Import Layout Bundles

RE

Roger Elsig

SP Page Builder 2 years ago

I see the Layout bundles, but when I click import it is running forever without success. In the blocks section I just see the turning circle.

Using the developer tools from Edge it seems to me that there is an error 500.

License is setup und working.

0
8 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #106787

@Roger,

probably you used wrong license key, from template not SPPB , becuase with mine all was working fine.

Please check your joomshaper profile dashboard and copy&paste correct license key !

https://www.joomshaper.com/dashboard

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #106499

Hi Roger,

in cPanel (hosting) change two values for PHP settings:

  • max_execution_time : from 30 to 180
  • memory_limit : from 256M to 512M (if possible)

This may help.

If not, tomorrow ping me - I will ask our developer

0
RE
Roger Elsig
Accepted Answer
2 years ago #106500

Hi Paul

Was able to set the proposed values, didn't help though :(

Cheers

roger

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #106507

Roger, Remember me tomorrow morning (EU time)

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #106561

Roger,

I got tip from our developer by now: please change used PHP version from PHP 8.2 to PHP 8.1 and check again.

0
RE
Roger Elsig
Accepted Answer
2 years ago #106566

Hi Paul

same problem. i have changed to 8.2 only yesterday, before it was 8.1 and it didn't work either. Version set back to 8.1.16.

cheers

roger

0
R
Raffaele
Accepted Answer
2 years ago #106825

Hello, I had exactly the same problem. I just reinstalled the "page builder", ...then the layout import worked.

KR Raffaele

0
RE
Roger Elsig
Accepted Answer
2 years ago #107253

@Paul,

I copied the license key again and no it works. Thank you

Roger

0