Error At Try To Install Travelkit Template - Question | JoomShaper
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Error At Try To Install Travelkit Template

RB

Rafael Barba

Template 3 months ago

When I try to install travelkit templete, when I call opviajes.com (domain I use) appears: Fatal error: Uncaught Error: Undefined constant "MB_OVERLOAD_STRING" in /home/na6eo7pswv3q/public_html/_opviajes/libraries/vendor/joomla/string/src/phputf8/utf8.php:38 Stack trace: #0 /home/na6eo7pswv3q/public_html/_opviajes/libraries/vendor/composer/autoload_real.php(66): require() #1 /home/na6eo7pswv3q/public_html/_opviajes/libraries/vendor/composer/autoload_real.php(56): composerRequire205c915b9c7d3e718e7c95793ee67ffe() #2 /home/na6eo7pswv3q/public_html/_opviajes/libraries/vendor/autoload.php(7): ComposerAutoloaderInit205c915b9c7d3e718e7c95793ee67ffe::getLoader() #3 /home/na6eo7pswv3q/public_html/_opviajes/libraries/cms.php(36): require('/home/na6eo7psw...') #4 /home/na6eo7pswv3q/public_html/_opviajes/includes/framework.php(18): require_once('/home/na6eo7psw...') #5 /home/na6eo7pswv3q/public_html/_opviajes/index.php(40): require_once('/home/na6eo7psw...') #6 {main} thrown in /home/na6eo7pswv3q/public_html/_opviajes/libraries/vendor/joomla/string/src/phputf8/utf8.php on line 38

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3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #199093

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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RB
Rafael Barba
Accepted Answer
3 months ago #199184

There is no Joomla backend, this occures when I try to install. The steps I did was:

  1. Create a Domain in cpanel opviajes.com
  2. Upload travelkit_quickstart_j3_v1.7.zip folder
  3. Unzip this folder
  4. access to site http://opviajes.com

At this moment appears the error.

Regards

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #199201

Your domain is not yet connected to your hosting account. Please update your domain’s nameservers to those provided by your hosting provider. Once that’s done, make sure the PHP version is set to 7.4 or 8.0.

Kindly let me know once this is completed.

Thank you!

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