SP Page Builder - Smart Search Issues - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →
Back to the questions

SP Page Builder - Smart Search Issues

BA

Becky Atkinson

Extension 2 months ago

When I turn on the SP Page Builder - Smart Search extension I'm getting the following error.

Failed opening required '/home/customer/www/winneconne.org/public_html/administrator/components/com_finder/helpers/articles.php' (include_path='.:/usr/local/php82/pear')

All extensions & Joomla 5 are up to date.

How do I resolve?

Template: Educon

0
5 Answers
Order by
Oldest Newest Votes
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #200194

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

0
BA
Becky Atkinson
Accepted Answer
2 months ago #200283

Thank you!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #200288

In your site there is articles_slider override addon, which is use in one/multiple of your pages, Check your pages and use Articles Scroller instead of articles_slider addon, then run index again.

I hope you will not face any issues again.

Thanks

0
BA
Becky Atkinson
Accepted Answer
2 months ago #200297

I fixed the page. But then received this error.

"Call to undefined method SplmsHelper::getItemid()"

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #200413

Please, add screenshot.

I see still you have same issues. Maybe there is more pages where have this addon still used.

Thanks

0