Frontend Editor is Not Active - Question | JoomShaper
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Frontend Editor is Not Active

Nico Chudzik

Nico Chudzik

SP Page Builder 2 months ago

Hello, I'm having a problem with a project where the front-end editor isn't active. I can only edit the page in the backend. Can anyone tell me what I can do? What's wrong?

Best regards, Nico

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7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201571

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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Nico Chudzik
Nico Chudzik
Accepted Answer
2 months ago #201679

Hello Atick Eashrak Shuvo,

I've created an account for you. I hope you can help.

Best regards, Nico

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201694

Please provide super user access.

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Nico Chudzik
Nico Chudzik
Accepted Answer
2 months ago #201716

Hello Atick Eashrak Shuvo, I've set it up like this now.

Best regards, Nico

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201718

Hello Nico,

Sorry for the inconvenience you're experiencing with the frontend editor. Could you please check if the issue is resolved on your end now?

Looking forward to your response.

Best regards

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Nico Chudzik
Nico Chudzik
Accepted Answer
2 months ago #201720

Yes, it works now. What was the problem?

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201721

Hello Nico,

Sorry for the inconvenience you're experiencing with the frontend login. It appears there's an issue preventing you from logging in via the frontend, which is required to use the frontend editor. This is not related to SP Page Builder itself.

I have enabled Shared Sessions in your global configuration. This should automatically log you into the frontend when you are logged into the backend.

Hope this helps!

Please marked the issue as solved

Best regards

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