Upgrade Does Not Offer Adding License - Question | JoomShaper
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Upgrade Does Not Offer Adding License

KM

Kevin Morrison

SP Page Builder 2 months ago

Installed the free version and then installed the pro version but it does not give me a place to input my license details. What did I do wrong, or can you not install the pro over the free version?

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Website
https://klmgraphics.com
5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #202127

Hi Kevin,

in most cases it's just a browser or joomla cache, nothing more.

Please read 1st guide > https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

Then go to SPPB Settings again. Use 2nd browser (if you have Chrome) to be sure.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #202129

BTW

Look down 0.O

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KM
Kevin Morrison
Accepted Answer
2 months ago #202128

Thanks Paul, you are spot on. I did dump the website cache but apparently the browser cache was the issue.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #202130

Webmasters should help each other. Have fun.

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KM
Kevin Morrison
Accepted Answer
2 months ago #202131

Thanks again.

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