In The Add On, Page Tab Under Link Option Stopped Loading Pages In The Drop Down. - Question | JoomShaper
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In The Add On, Page Tab Under Link Option Stopped Loading Pages In The Drop Down.

HB

Hammond Burke

SP Page Builder 1 month ago

In the add on, Page tab under link option stopped loading pages in the drop down. It no longer populates for new or current collections.

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8 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202851

Hello Hammond,

Sorry for the inconvenience. Could you please check again to see if the issue is resolved on your end?

Looking forward to your response.

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202714

Hello Hammond Burke,

Sorry for the inconvenience you're experiencing. To investigate this issue further, would it be possible for me to take a full backup of your site and examine it on my local machine?

Looking forward to your response. Best regards

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HB
Hammond Burke
Accepted Answer
1 month ago #202716

Absolutely. What do I need to provide you with?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202719

Hello Hammond Burke,

I will personally take a backup of your site.

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202774

Hello Hammond Burke,

Sorry for the inconvenience you're experiencing. Could you please provide more details about when this issue started occurring? Also, were there any specific actions taken or changes made to the settings around that time?

Looking forward to your response.

Best regards

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HB
Hammond Burke
Accepted Answer
1 month ago #202782

I uploaded the custom collection called Bible Talks. Prior to that I deleted old test collections i created when I was having a previous issue. Could I have deleted something that mapped the pages to the collections? I reinstalled the component since then.

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HB
Hammond Burke
Accepted Answer
1 month ago #202926

It works! Thank you. What was the issue?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202945

The issue was caused by a misconfiguration in the dynamic content index page.

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