Solved SP Page Builder

duplicate column name catid

Asked by Laurent 1 year ago Last activity 10 months ago

Hi,

On some websites when I update SP page builder to version 5.7.2 I get this error : https://imgur.com/jbq9Gwl

I saw that extension version is not updated on database schema field.

could you please fiwx this?

THanks

Accepted answer

Marked as the solution
Laurent Asked this
10 months ago

no error for the moment.
I will re-open this ticket if problem come back again

Rashida Rahman Staff
10 months ago

Thanks for the update.

Have a nice day!

4 more replies

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Rashida Rahman Staff
1 year ago

Hello there!

Sorry for your experience.

Would you please try to find out all instances of SP Page Builder from your system>manage>extensions list?

https://share.cleanshot.com/fRlT3Yp6

Then uninstall all of them. After uninstalling, try reinstall a fresh version there. It should help!

Note: Please keep a full site backup befor to avoid any inconvenience.

Best regards,

Laurent Asked this
1 year ago

I cannot uninstall and reinstall SP page builder on many websites.
Do you image how many times it will take ??? I will loose a huge time.

It is a bug inside SP page builder update, I already had it.

I did a video for you, see Hidden Content area please.

thanks

Rashida Rahman Staff
1 year ago

Hi,

Thanks for the video. I will check it further and will get back to you once I have any update about it. Since, the issue doesn't happen each and every time we tries to make an update for the SPPB, so it is about to find out the circumstances under which it triggers.

Thanks for your understanding...

Rashida Rahman Staff
1 year ago

Hi Laurent,

Hope you are doing well. Would you please share your admin access and cPanel access?

Best regards,

Laurent Asked this
1 year ago

I have corrected manually so I do not have any example right now.
I send you credentials if the problem come back again during next update.

Rashida Rahman Staff
1 year ago

Oh, got it. As you stated you have the issue on so many websites, so I thought you probably have one with issue still. Okay I will wait.

Thanks!

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