EDITOR FRONTEND PROBLEM - Question | JoomShaper

EDITOR FRONTEND PROBLEM

MD

Mazzaro Dario

SP Page Builder 4 years ago

EDITOR FRONTEND WHITE PAGE

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5 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #18293

Hello Mazzaro,

Please give us a screenshot of your front end editor so that we can understand the issue at our end.

Thanks!

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MD
Mazzaro Dario
Accepted Answer
4 years ago #18336

Only a blank page appears to me; I can't send the screenshot ..... I sent it to you via email.

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #19008

Hello Mazzaro,

Please give us the administrator access in the Hidden Content area so that we can check the issue at our end and get back to you soon.

Thanks!

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MD
Mazzaro Dario
Accepted Answer
4 years ago #19082

OK...removed

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #19135

Hello Dario,

First thing first!!!

Please, remove the administrator access credential information from the publicly accessible box and keep those information in the Hidden Content area. DO IT ASAP.

Secondly, make sure you have assured all the technical requirements mentioned here.

If the issue still persists on, give us a buzz.

Thanks!

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