EDITOR FRONTEND PROBLEM - Forum | JoomShaper
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EDITOR FRONTEND PROBLEM

Asked by Mazzaro Dario 5 years ago Last activity 5 years ago

EDITOR FRONTEND WHITE PAGE

5 replies

Muntasir Sakib Staff

Hello Mazzaro,

Please give us a screenshot of your front end editor so that we can understand the issue at our end.

Thanks!

Mazzaro Dario Asked this

Only a blank page appears to me; I can't send the screenshot ..... I sent it to you via email.

Muntasir Sakib Staff

Hello Mazzaro,

Please give us the administrator access in the Hidden Content area so that we can check the issue at our end and get back to you soon.

Thanks!

Mazzaro Dario Asked this
5 years ago · edited

OK...removed

Muntasir Sakib Staff

Hello Dario,

First thing first!!!

Please, remove the administrator access credential information from the publicly accessible box and keep those information in the Hidden Content area. DO IT ASAP.

Secondly, make sure you have assured all the technical requirements mentioned here.

If the issue still persists on, give us a buzz.

Thanks!

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