Installation Problem Resort_quickstart_j5_v3.1.0
Luca Andreoli
Hi,
I just installed the template: resort_quickstart_j5_v3.1.0, but it doesn't display. I changed the "htaccess.txt" file to ".htaccess," but I still can't view the site. If I put /index.php in the address after the domain, I can view the pages: https://www.albergoposta-collesantalucia.com/index.php Can you explain how to proceed? Thanks
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary cPanel access? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Luca Andreoli
Accepted AnswerHello,
Sorry for the delay in getting back to you, and thank you for your reply.
I'm sending you my login information.
Paul Frankowski
Accepted AnswerI can confirm all is OK. I also updated Joomla, and enabled & improved "System - SEF" plugin settings.
Now your part is update extensions, and update site content.
Luca Andreoli
Accepted AnswerOkay, great.
Thank you and I'll proceed. Have a nice day.