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Contact form: Email sent failed, fill required field and try again!

Asked by Unser 1 year ago Last activity 1 year ago

Hi I have a similar issue, and get the message: Email sent failed, fill required field and try again!

although all filed s are completed: https://www.microbeid.rinkelab.org/index.php/pages/contact-us#

Any idea what can cause this?

I modiefied the subject entry to: {{subject}} | {{site-name}}

but still the same error.

Best Chris

2 replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Ron Robichaud

Chris, I was having a similar problem. My menu item was pointing to a traditional Joomla article. I exported my work, imported into a SP PageBuilder Page, pointed the menu item to that new Page and voila. Works. I hope that this could possibly work for you too.

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