Re-check Required Fields On Contact Form
Alain Desnoyer
Hi,
I use joomla 5.2.5 and sppage_builder 5.5.4, And I pull my hair for a couple of days
I want to buil a contact form with sppage_builder, but it's impossible to use the captcha : I always get the error message "Please re-check required fields! "
I check the keys, I tried with google V2, V3 invisible or not and finally I tried with hcaptcha : it doesn't work either ,
I tried to purge the caches, I tried with firefox : allways the same error. Finally I builded a contact form whith the componant "convert forms" : it works fine (!)
Do you have any idea how to fix it ?
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Alain Desnoyer
Accepted AnswerHello, thanks for your quick answer, I created a user (details in private). The backup has been done.
Atick Eashrak Shuvo
Accepted AnswerPlease check the hidden content
Atick Eashrak Shuvo
Accepted AnswerPlease recheck your login credentials
Atick Eashrak Shuvo
Accepted AnswerPlease check in the hidden content
Alain Desnoyer
Accepted AnswerI don't understand, but it works from your side .. it's a problem with my environment, but I don't know what's wront .. I disables all my addons in chrome, I deactivates my antivirus etc.. So at the moment I will not use anymore sppage_builder for the contact, I will manage it with convert forms.
sorry to have disturb you.. and thank you for your help.
Regards
Alain
Atick Eashrak Shuvo
Accepted AnswerHello Alain,
Thank you for the update.
No worries at all—you haven't disturbed me. I completely understand how frustrating it can be when something works in one environment but not in another. You've already done a great job troubleshooting, and switching to Convert Forms is a perfectly reasonable solution.
If you ever decide to revisit the issue or need any further assistance, feel free to reach out. I'm always here to help.
Wishing you all the best with your project.
Kind regard