Hi
After I've updatet Page Builder Pro to version 6 the site is broke (back- and frontend) with error message
Class "BuilderAutoload" Not Found
It's a Joomla 5.3.3 on PHP 8.2/8.3 - callstack is here:
https://prnt.sc/3Tvi20m74Gwe
Error is thrown in the system pagebuilder plugin - actually it is deactivatet so the site and backend works.
I restore a backend so you can try by yourself to update.
(Credentials in the hidden section)
Thanks
Roger
Hello Schär,
Sorry for the inconvenience this issue is causing. Could you please check again and let me know if the "BuilderAutoload" error is resolved on your end?
Looking forward to your response.
Best regards
Hello Atick
Thank you.
It seems you were too fast and I overwrote your changes with the backup restore (as mentioned above), sorry.
The page builder is still at version 5.7.2 now
https://prnt.sc/OvKDgimJ5n3w
Can you please repeat what you have done again?
Again, sorry - and thank you for your effort
Roger
The credentials are not working
Oh, sure, that was because of the backup restore - try now again please
Please check now
Hey Atick
Thank you, it seems to work now :)
Thanks for your quick help, regards
Roger
You're very welcome, Roger. I'm glad to hear it's working now. If you need any further assistance, feel free to reach out anytime.
Please marked the issue as solved
Best regards
Would you mind to share the fix for the Class "BuilderAutoload" Not Found error. I'm suffering from the same problem.
Thanks
and my name is Roger as well... :)
Hello Roger,
Apologies for the delayed response; I was out on holiday. I'm sorry for the inconvenience you're experiencing. Reinstalling SP Page Builder resolved the issue.
Hope this helps! If the issue still persists, please let me know and I will investigate further.
Best regards
Hope your holiday was good. On about the 3rd or 4th restore and reinstall it installed properly and all is well. Thanks for reply.
-Top
I’m glad to hear everything is now working properly after the reinstall. Thank you for the update, and please don’t hesitate to reach out if you run into any other issues.
