I have upgraded to SP Pagebuilder 6.0.0 and my "add elements" area is not working.
Staff replied
SP Page Builder
Elements not working on SP Pagebuilder 6
9 replies
Rashida Rahman Staff
Hi there!
Thanks for reaching out and sorry for your experience.
Would you please share your admin acces to check the issue for you?
Best regards,
Don Ficken Asked this
Rashida Rahman Staff
Hi Don Ficken,
Please check the screencast in the hidden content box. Excuse the idle time in the middle.
Best regards,
Paul Frankowski Senior Staff
1 year ago
· edited
If I may...
I tested also the back-end editor (link below) I was able to add addons from the list.
Maybe it's typical issue - browser cache, hmmm?? Please use 2nd/alternative browser or Incognito mode (from your default browser) and recheck editor. If two different persons were able to add addons on your site...
Rashida Rahman Staff
Hello Don Ficken,
Did you check, please?
Don Ficken Asked this
1 year ago
· edited
it is still not working. To clarify, i did try to go incognitio. The addons are working but the elements are not populating. I just get an empty elements area with a "no section" message.
Paul Frankowski Senior Staff
please record video using two different browsers,
I tested I was able to use addons.
Don Ficken Asked this
I just tested and not is working. Again, it was not the addons, it was the elements. but they are populating now. thank you!
Rashida Rahman Staff
Hi Don Ficken,
If the issue is solved now, would you please accept the most useful answer in order to close the post?
Best regards,
Paul Frankowski Senior Staff
Addons are also in "Add Elements" section.
About "Section Library" - sometimes you have to use FTP tool, and remove all files from that folder: administrator\cache. It helps.
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