AUTOPLAY does Not Work On Slider - Question | JoomShaper
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AUTOPLAY does Not Work On Slider

K

kotisivutohtori

SP Page Builder 2 months ago

Hi, this issue has been before and now it appeared again. I dont understand why this keeps happening.

The frontpage slider Autoplay is on, but it's not working.

Can you please help!

  • Anne
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9 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #208373

Hi Anne,

As I can see you are using a video element as one of your slide item:

https://share.cleanshot.com/FFG59XrX,

Probably the autoplay of that video slider and autoplay of the slideshow conflicting and triggering policy violation. If you remove the video item then the slideshow autoplay behavior is working fine.

https://share.cleanshot.com/cJdnJBb2

Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #205221

Hi Anne,

Thanks for contacting us!

I have just visited your site and autoplay is working fine here at my end. Please check the screencast in the hidden content box.

Kindly clear your browser cache deeply then check again.

Best regards,

0
K
kotisivutohtori
Accepted Answer
2 months ago #205226

Hi, I have cleared browser cache but no change. The only way it starts paying is if I click the second bullet at the bottom of the slide. If I dont do that then nothing happens...I can be on the first slide for many minutes and nothing happens before I click the bullet.

What do the speed and interval numbers should be?

  • Anne
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #205287

Hello Anne,

Did you try to check in incognito mode?

Here is the standard settings for the speed and interval numbers: https://share.cleanshot.com/Xg2ppD12

Best regards,

0
K
kotisivutohtori
Accepted Answer
1 month ago #208111

Hi, I am still returning to this autoplay matter. When I load the fespa.fi frontpage the first time and just stay there without scrolling, the autoplay does not happen. I can get the autoplay working only if:

  1. I click bullets
  2. I scroll down a bit
  3. I start screen-recording with Veed.io

But if I dont do any of these, the slider can be on the first slide for minutes...without autoplay starting. I do belive these is still something wrong with this. Can you please re-check without scrolling or screenrecording. Thank you!

  • Anne
0
K
kotisivutohtori
Accepted Answer
1 month ago #208802

Thank you for this! This fixed it. I am now using an image of the video and a link to the article with the same video. Now the slider is working again!

  • Anne
0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #208808

Hi Anne,

Glad that I could help:)

You may accept the most useful answer in order to close the post.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #209559

Hello Anne,

Hope you’re doing well.

Did you get a chance to check my last reply?

Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #209661

Thanks for accepting the answer Anne:)

Have a nice day!

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