Hi,
I’m experiencing an issue with the article detail page. In the frontend editor and preview mode, everything works perfectly, but on the production frontend page, the div#sp-main-body and the footer are missing (they are not present in the HTML code at all).
Do you have any idea what might be causing this?
Thanks,
Stef.
Hi Stef,
Sorry for your experience.
Would you please give me your admin access in the hidden content box to check the issue for you? Please keep a full site backup before sharing the credentials.
Best regards,
Hi Rashida,
There is an issue with french's caracters too, in the index page and detail page (n°5 d’I).
Thanks,
Stef
Hi,
Thanks for the access.
About the rich text issue, kindly check this conversation:
https://www.joomshaper.com/forum/question/41288
Best regards,
It works, thanks... Look foward about the other issue...
Glad that the other issue has solved:)
Hi,
Just to let you know that I've disabled the "Article Page" option and the account I created for you. My client is in a hurry, so we'll have to do without. If you have a solution to the problem, please let me know, and I'll add it later.
Thank you.
Hello,
Sorry for the delayed response.
The issue is not common, hence there is no ready solution to the problem you have mentioned. I need to check it in your site. Please let me know if you can share the admin access once again.
Best regards,
