Issue /articles/:slug (Article Detail Page), Sp-main-body & Footer Missing - Question | JoomShaper
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Issue /articles/:slug (Article Detail Page), Sp-main-body & Footer Missing

B

Blograft

SP Page Builder 10 months ago

Hi,

I’m experiencing an issue with the article detail page. In the frontend editor and preview mode, everything works perfectly, but on the production frontend page, the div#sp-main-body and the footer are missing (they are not present in the HTML code at all). Do you have any idea what might be causing this?

Thanks, Stef.

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7 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #205261

Hi Stef,

Sorry for your experience.

Would you please give me your admin access in the hidden content box to check the issue for you? Please keep a full site backup before sharing the credentials.

Best regards,

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B
Blograft
Accepted Answer
10 months ago #205290

Hi Rashida,

There is an issue with french's caracters too, in the index page and detail page (n°5 d’I).

Thanks, Stef

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #205318

Hi,

Thanks for the access.

About the rich text issue, kindly check this conversation:

https://www.joomshaper.com/forum/question/41288

Best regards,

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B
Blograft
Accepted Answer
10 months ago #205320

It works, thanks... Look foward about the other issue...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #205516

Glad that the other issue has solved:)

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B
Blograft
Accepted Answer
10 months ago #205470

Hi,

Just to let you know that I've disabled the "Article Page" option and the account I created for you. My client is in a hurry, so we'll have to do without. If you have a solution to the problem, please let me know, and I'll add it later.

Thank you.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #205515

Hello,

Sorry for the delayed response.

The issue is not common, hence there is no ready solution to the problem you have mentioned. I need to check it in your site. Please let me know if you can share the admin access once again.

Best regards,

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