Issue /articles/:slug (Article Detail Page), Sp-main-body & Footer Missing - Question | JoomShaper
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Issue /articles/:slug (Article Detail Page), Sp-main-body & Footer Missing

B

Blograft

SP Page Builder 3 weeks ago

Hi,

I’m experiencing an issue with the article detail page. In the frontend editor and preview mode, everything works perfectly, but on the production frontend page, the div#sp-main-body and the footer are missing (they are not present in the HTML code at all). Do you have any idea what might be causing this?

Thanks, Stef.

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7 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #205261

Hi Stef,

Sorry for your experience.

Would you please give me your admin access in the hidden content box to check the issue for you? Please keep a full site backup before sharing the credentials.

Best regards,

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B
Blograft
Accepted Answer
3 weeks ago #205290

Hi Rashida,

There is an issue with french's caracters too, in the index page and detail page (n°5 d’I).

Thanks, Stef

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #205318

Hi,

Thanks for the access.

About the rich text issue, kindly check this conversation:

https://www.joomshaper.com/forum/question/41288

Best regards,

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B
Blograft
Accepted Answer
3 weeks ago #205320

It works, thanks... Look foward about the other issue...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #205516

Glad that the other issue has solved:)

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B
Blograft
Accepted Answer
2 weeks ago #205470

Hi,

Just to let you know that I've disabled the "Article Page" option and the account I created for you. My client is in a hurry, so we'll have to do without. If you have a solution to the problem, please let me know, and I'll add it later.

Thank you.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #205515

Hello,

Sorry for the delayed response.

The issue is not common, hence there is no ready solution to the problem you have mentioned. I need to check it in your site. Please let me know if you can share the admin access once again.

Best regards,

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