Hello regine,

Sorry for the inconvenience you're experiencing with the Feature Box button and the Educon template.

To resolve the issue of the modules not pointing to the correct pages, please replace the directory located here:

JRoot/templates/shaper_educon/sppagebuilder/addons/feature

with the folder provided in the hidden content.

This replacement should fix the problem. If this doesn't solve the issue, please reach out and I'll look into it more deeply. We appreciate your patience and understanding.

Hope this helps!

Best regards

Thank you verry much. We will try ist.

You're very welcome. Please let me know if it works or if you encounter any issues.

Hello, unfortunately that didn't work. I moved the two files to the appropriate folder on the server, but then the page couldn't be accessed and I got an encoding error. Only after I cleared the cache was the page accessible again, but then the error reappeared just once more.

Content encoding error The website you are trying to open cannot be displayed because it uses an invalid or unknown form of compression. Please contact the website owner to inform them of this problem. I kindly request assistance. Best regards. Regine

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Hello, did you receive my file with the additions? Best regards,

Could you kindly clarify your queries to help me provide you with the best possible assistance?

You requested administrator access. I sent it to you yesterday by email.

Please share the access here, in the hidden content area

Hier sind die Daten

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Hello, Your changes - these two new files - cause a content encoding error in the front end of the website when loading a page for the second time (tested with the home page).

This is the same result as when we tried to replace the files. Best regards

Check now