Failed Opening Required - Question | JoomShaper
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Failed Opening Required

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timwoodrum

Template 2 months ago

Needing help on error. Showing up after a successful Quick install of Hope template.

0 Failed opening required '/home/finalmis/domains/finalmissionministries.com/public_html/plugins/system/helix3/core/helix3.php' (include_path='.:/usr/local/php81/lib/php')

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #205867

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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T
timwoodrum
Accepted Answer
1 month ago #206016

I am unable to do this when I log into my account. The information that I shared is here. https://www.finalmissionministries.com/administrator/. I cannot get any further. My server login is below.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #206039

Hello,

It seems that a file was missing during the installation. I’ve uploaded the missing file to the following path:

hope_quickstart/plugins/system/helix3/core/helix3.php

Please check your administrator site now and let me know if the issue has been resolved.

Thank you,

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T
timwoodrum
Accepted Answer
1 month ago #206344

Wow I am still having problems logging in to my administrator panel. I followed the instructions Changing the phpMyAdmin _user name and I cannot even get this far. Please continue to help me. Thank you..

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #206362

Please, check hidden box.

Best regards,

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