Order Personal Plan
Kars Jans
Hi, i have tried to contact you by mail, Facebook and your contact form 3x now. Still no response. Yesterday I have bought and paid a new Personal Plan. However, this does not show up on my account. Therefor i have no new licence number available. Please inform me how to solve this. Best regards, Kars Jans
Rashida Rahman
Accepted AnswerGlad to know that and you are always welcome Kars:)
You may accept any answer in order to close the post.
Have a nice day!
Rashida Rahman
Accepted AnswerHi there!
Please take my sincere apology for your experience.
Would you please give me your email address associated with JoomShaper account?
Best regards,
Rashida Rahman
Accepted AnswerHello Kars Jans,
Thanks for the information. I have reported about it. It will be resolved soon.
Thanks for your patience!
Rashida Rahman
Accepted AnswerHello Kars Jans,
Your issue has been solved already.
Kindly do check and let me know.
Thanks!
Kars Jans
Accepted AnswerHi Rashida,
It may be solved, but it looks very weird.
- the expire date is still tomorrow.
- the green mark that shows progress of days used is fully green, so days at the end?
- the text says it's 366 days to go
So i'm not sure it's solved....
Best regards, Kars