System Editor In Front End Not Loading - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →
Back to the questions

System Editor In Front End Not Loading

MH

Matt Hunt

SP Page Builder 1 week ago

Hi, Just noticed today that the system editor is not loading from the front end. It opens up to just a code screen with no way of getting to the editor. Seems to work ok in backend. System editor is JCE Pro. Any ideas what could be causing this?

0
5 Answers
Order by
Oldest Newest Votes
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #206859

Hello Matt,

Sorry for the inconvenience you're experiencing with the System Editor. To investigate this further, would you be willing to allow me to take a full backup of your site so I can check the issue on my local machine?

Looking forward to your response.

Best regards

0
MH
Matt Hunt
Accepted Answer
6 days ago #206926

Yes, please do whatever you need to.

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #206937

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

0
MH
Matt Hunt
Accepted Answer
6 days ago #206939

Thanks! that seems to be working now. What was it? Something I did? or what?

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #206940

Hello Matt,

Sorry for the inconvenience you're experiencing. It appears there was a JavaScript loading issue. I've disabled the Compress Javascript Files option in your template, which seems to have resolved the problem.

Please marked the issue as solved

Best regards

0