Importing A Layout - Error - Question | JoomShaper
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Importing A Layout - Error

JH

Jeff Honeyager

SP Page Builder 1 week ago

When I click "Import" for a layout in SP Page Builder, I get a "Request failed with status code 500" error.

???

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3 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #206762

Hi Jeff,

Thankns for contacting us and sorry for your issue. The issue is now fixed!

Please clear your Joomla and browser caches thoroughly and try again.

https://share.cleanshot.com/J38xTKVW

https://share.cleanshot.com/dR0n8dx7

Please let me know if you need any further assistance.

Best regards,

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JH
Jeff Honeyager
Accepted Answer
1 week ago #206805

Thanks for the follow up.

Cleared the cache - opened a different browser - the problem did not go away same error message.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 days ago #206986

Could you please specify the SPPB version?

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