500 - Whoops, Looks Like Something Went Wrong. - Question | JoomShaper
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500 - Whoops, Looks Like Something Went Wrong.

Yofie Setiawan

Yofie Setiawan

Helix Framework 1 week ago

Hi,

I just update my website to Joomla 6 and SPPB 6.1.0

But when i try to access Helix configuration, it goes 500 error

https://ibb.co.com/kgft4BpL

This error not happening on Joomla 5.4.0 anyway...

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2 Answers
JS
Jaime Saavedra
Accepted Answer
1 week ago #206813

I join the question, I also updated to J.6 and SPPB 6.1...running over php 8.3.

When i try to access options for the Artolio template it fail with the 500 error.

The site seems to run normally except it now show the standard joomla favicon. I guess the templates/helix will need an update. Any quick fix?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 days ago #206837

Hello,

Thanks for reaching out to us.

The Helix Ultimate Framework is not yet fully compatible with Joomla 6. Our development team is actively working on the update, and we’ll be releasing a compatible version soon.

Thank you for your patience and understanding.

Best regards,

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