Shaper_floox
Sidney McSwain
I can't get my mobile menu to work. It displays but when I click it it does nothing.
2 hours later...is anyone going to look at this issue??? 3 hours later...is anyone going to look at this issue?????
Rashida Rahman
Accepted AnswerHi,
Still facing issue while trying to login to your backend. However, it seems the old jquery compatibility code snippet conflicting with your site somehow. If you comment out the indicated lines and clear the Joomla cache, then your issue might be solved. Please check the screenshot:
https://share.cleanshot.com/dK3xjfzD
Try that and let me know if it helps!
Best regards,
Rashida Rahman
Accepted AnswerHi there!
Sorry for your experience.
It seems your site URL is missing here.
Would you please share your site URL here to check the issue for you?
Best regards,
Sidney McSwain
Accepted Answerconcreteupgrades.com
Is anyone working on this issue?
Rashida Rahman???
Sidney McSwain
Accepted AnswerPlease Rashida, can you determine what the issue is. The mobile button does nothing. I click it and the menu does not pop out. It literally does nothing. Please help!
Or tell me you're not going to do anything. Tell me something. I need to get this fixed.
Rashida Rahman
Accepted AnswerHi,
Sorry for the delayed response. You site is taking too long to load here at this moment.
May I have your admin access to check the issue for you?
Best regards,
Sidney McSwain
Accepted AnswerI am sorry. The traditional way of logging in /administor does not work. It gives me: An error has occurred. 403 access denied, Return to Control Panel. I use https://manage.mysites.guru which is a software application that needs to be installed. Do you have any idea what I can do to assist you?
Sidney McSwain
Accepted AnswerI don't know why no one is answering. I need an email address to share my Mega folder with you.
Sidney McSwain
Accepted AnswerI need an email address to share my Mega folder with you. The folder contains the Akeeba Backup of my site that you requested.
Is anyone here???
Rashida Rahman
Accepted AnswerHello Sidney,
Sorry for your experience.
It's weekend here though.
Here is the email address: [email protected]
Thanks for your understanding and patience!
Sidney McSwain
Accepted AnswerHi, Here is the link to download the Akeeba Backup copy. https://mega.nz/file/K44HhB7S#2lb0Exmmm4P2AWTJpNUcxI9LR-j_OZetl7bLjwyVFY4 Thanks!
Sidney McSwain
Rashida Rahman
Accepted AnswerHi Sidney McSwain,
Thanks for the backup. I am downloading the file right now. Please allow me time to investigate.
Sidney McSwain
Accepted AnswerYOU ARE A GENIUS!!! That worked! Thanks so much for all your help. I really appreciate it. Thank you!