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Shaper_floox

Sidney McSwain

Sidney McSwain

Template 1 week ago

I can't get my mobile menu to work. It displays but when I click it it does nothing.

2 hours later...is anyone going to look at this issue??? 3 hours later...is anyone going to look at this issue?????

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21 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #206857

Hi there!

Sorry for your experience.

It seems your site URL is missing here.

Would you please share your site URL here to check the issue for you?

Best regards,

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Sidney McSwain
Sidney McSwain
Accepted Answer
6 days ago #206973

concreteupgrades.com

Is anyone working on this issue?

Rashida Rahman???

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Sidney McSwain
Sidney McSwain
Accepted Answer
6 days ago #206872

concreteupgrades.com

Is anyone working on this issue?

Rashida Rahman???

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Sidney McSwain
Sidney McSwain
Accepted Answer
6 days ago #206995

Please Rashida, can you determine what the issue is. The mobile button does nothing. I click it and the menu does not pop out. It literally does nothing. Please help!

Or tell me you're not going to do anything. Tell me something. I need to get this fixed.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #207127

Hi,

Sorry for the delayed response. You site is taking too long to load here at this moment.

May I have your admin access to check the issue for you?

Best regards,

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207134

I am sorry. The traditional way of logging in /administor does not work. It gives me: An error has occurred. 403 access denied, Return to Control Panel. I use https://manage.mysites.guru which is a software application that needs to be installed. Do you have any idea what I can do to assist you?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #207141

Can you share an akeeba backup of your site, then?

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207145

YES, give me a moment.

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207153

My file size is 912.79 MB. How do I upload a file that large?

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207157

I need an email address to share my Mega folder with you.

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207173

Anyone here??

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207176

This is NOT resolved!!

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Sidney McSwain
Sidney McSwain
Accepted Answer
5 days ago #207178

I don't know why no one is answering. I need an email address to share my Mega folder with you.

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Sidney McSwain
Sidney McSwain
Accepted Answer
4 days ago #207191

I need an email address to share my Mega folder with you. The folder contains the Akeeba Backup of my site that you requested.

Is anyone here???

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 days ago #207212

Hello Sidney,

Sorry for your experience.

It's weekend here though.

Here is the email address: [email protected]

Thanks for your understanding and patience!

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Sidney McSwain
Sidney McSwain
Accepted Answer
3 days ago #207219

Hi, Here is the link to download the Akeeba Backup copy. https://mega.nz/file/K44HhB7S#2lb0Exmmm4P2AWTJpNUcxI9LR-j_OZetl7bLjwyVFY4 Thanks!

Sidney McSwain

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 days ago #207262

Hi Sidney McSwain,

Thanks for the backup. I am downloading the file right now. Please allow me time to investigate.

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Sidney McSwain
Sidney McSwain
Accepted Answer
2 days ago #207310

Thank you!

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Sidney McSwain
Sidney McSwain
Accepted Answer
1 day ago #207469

Any update on this?

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Sidney McSwain
Sidney McSwain
Accepted Answer
7 hours ago #207610

Any update on this issue??

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Sidney McSwain
Sidney McSwain
Accepted Answer
2 hours ago #207633

Any update???

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