Offcanvas Submenu Toggler Behaviour... - Question | JoomShaper
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Offcanvas Submenu Toggler Behaviour...

JK

Johan Korteland

Template 5 days ago

Since update 2.1.3 of Helix Ultimate my offcanvas submenu toggler behaves differently. You can still click the toggler to see the submenu items but clicking again should close the submenu.

There is a class added to the parent menu item: menu-parent-open. And aria-expanded goes from false to true. I would expect this class would be removed when closing the submenu but that does not happen...

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 days ago #207148

Hello Johan Korteland,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screencast of your issue to understand it better. Take a screencast and share via any platform. For example: Google Drive, One Drive, Files FM etc.

Best regards

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JK
Johan Korteland
Accepted Answer
5 days ago #207154

Hi Ofi,

Thanks for the quick response. To see what is happening please view the screencast.

Submenu's work perfectly but I cannot close them anymore.

By the way. Forgot to mention the versions I am working with: Joomla 5.4.0 / Helix Ultimate 2.1.3 / SP Page Builder 6.1.0

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 days ago #207247

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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JK
Johan Korteland
Accepted Answer
2 days ago #207282

Hi Ofi, No problem. Here are the credentials.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 hours ago #207590

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

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JK
Johan Korteland
Accepted Answer
9 hours ago #207592

Shared.

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JK
Johan Korteland
Accepted Answer
9 hours ago #207595

Hi Ofi,

I think I know what is the cause of the problem.

Since the update I cannot have a 'menu-toggler' class on the parent menu item itself. That is too bad because I want people to be able to click on the parent menu item to close the submenu instead of only be able to that with the toggler on the end.

So now I have to find a way to make that work... :(

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