Image Layout Bugs - Question | JoomShaper

Image Layout Bugs

S

Sandra97

Template 4 years ago

Hi,

On the homepage of this site, the image layouts addons don't work anymore as expected. On hover, an image is supposed to appear but it doesn't anymore, it remains with the grey overlay. And if I enable lazy load, then the image appears but the overlay is not there anymore.

Do you know how I can solve this?

Thanks for your help

Sandra

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6 Answers
Anne
Anne
Accepted Answer
Support Agent 4 years ago #18684

Hello there,

Thanks for contacting with us. Please, attach a screenshot about this and share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

-Regards

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S
Sandra97
Accepted Answer
4 years ago #18704

Thanks Anne.

Here is a screenshot of the section with the bug:

On hover, instead of grey I 'm supposed to have an image (not that it used to work, so it an be due to the latest update of SP?). Also, could you check why these addons don't work either when lazy load is enable?

Thanks a lot

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #18754

Hello Sandra,

Can you check your username and password for one more time? It says that username and password do not match.

-Regards

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S
Sandra97
Accepted Answer
4 years ago #18769

I found the issue, your system has removed the stars in the passwors, transforming them in italic. I changed the password. It should be ok now. Thanks

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #18919

Hello Sandra,

I am extremely sorry for the inconvenience. It seems like a bug. I have informed the developer team about it. They will fix it soon. You can enable the lazy load to show the images.

-Regards

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S
Sandra97
Accepted Answer
4 years ago #18936

Hello Anne,

Thanks for your message. I'll then wait for the fix.

Enjoy your weekend,

Sandra

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