Staff replied SP Page Builder

Font gone/changed after Joomla 5 upgrade

Asked by Bob 1 year ago Last activity 1 year ago

Hello
I'm not sure if this is an SP Page Builder or Template or Helix Ultimate question.
I have done my final test of extensions before updating to Joomla 5 and I have noticed that there is a font change on the following page after updating. This is on my testing site and I don't want it to happen for long when I update my live site.
The first image is how I want my page to look and the correct font we used in Joomla 4

The second image is the same page after upgrading to Joomla 5 and the font has changed.

I don't know why and hoped I could get some help putting it back or what I need to after I update the live site soon.
The page is for members only and behind an access level group on login.
The font used for the page before updating is H1 - VarelaRound and the font sizes are either 50 or 44

1 reply

Toufiq Senior Staff
1 year ago

Hi there,

Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.

Do you have backup of your site?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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