Module Donation Soesn't Work - Question | JoomShaper
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Module Donation Soesn't Work

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auriol

SP Page Builder 3 weeks ago

Hello everyone, I am trying to use the ‘Donate’ addon, but it is not working. I entered my PayPal ID (email) in the backend, but it just takes me back to the same page and shows me a ‘#’ link.

How can I fix this? Aurelio

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9 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #208530

Hello auriol,

Sorry for the inconvenience. Could you please specify which template you are currently using?

Looking forward to your response.

Best regards

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A
auriol
Accepted Answer
3 weeks ago #208536

Hi atick, i'm using politist!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #208541

Hello auriol,

Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing with the donation module.

To investigate this further and find a solution, would you be willing to grant me temporary administrative access to your site?

Before you provide the credentials, please ensure you've created a complete backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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A
auriol
Accepted Answer
3 weeks ago #208548

The problemi is if i set the euro currency. If i use dollar it works

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #208556

Hello auriol,

Sorry for the inconvenience you're experiencing with the module donation. Could you please check if the issue is resolved now and let me know how it goes?

Best regards

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auriol
Accepted Answer
3 weeks ago #208560

Unfortunately there is the same problem... I think the problem is with the currency

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #208562

Please clear your browser cache and recheck

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auriol
Accepted Answer
3 weeks ago #208619

Thank you. it works

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #208644

You're very welcome! I'm glad to hear it’s working now.

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