Module Donation soesn't work - Forum | JoomShaper
Solved SP Page Builder

Module Donation soesn't work

Asked by auriol 1 year ago Last activity 1 year ago

Hello everyone,
I am trying to use the ‘Donate’ addon, but it is not working.
I entered my PayPal ID (email) in the backend, but it just takes me back to the same page and shows me a ‘#’ link.

How can I fix this?
Aurelio

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Hello auriol,

Sorry for the inconvenience. Could you please specify which template you are currently using?

Looking forward to your response.

Best regards

8 more replies

auriol Asked this

Hi atick, i'm using politist!

Atick Eashrak Shuvo Staff

Hello auriol,

Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing with the donation module.

To investigate this further and find a solution, would you be willing to grant me temporary administrative access to your site?

Before you provide the credentials, please ensure you've created a complete backup of your site to safeguard your data.

Looking forward to your response.

Best regards

auriol Asked this

The problemi is if i set the euro currency. If i use dollar it works

Atick Eashrak Shuvo Staff

Hello auriol,

Sorry for the inconvenience you're experiencing with the module donation. Could you please check if the issue is resolved now and let me know how it goes?

Best regards

auriol Asked this

Unfortunately there is the same problem... I think the problem is with the currency

Atick Eashrak Shuvo Staff

Please clear your browser cache and recheck

auriol Asked this

Thank you. it works

Atick Eashrak Shuvo Staff

You're very welcome! I'm glad to hear it’s working now.

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