Unable To Import Layouts - Question | JoomShaper
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Unable To Import Layouts

CE

Chris Elliott

SP Page Builder 2 days ago

Hi

I'm running Joomla 5.4.0 with SP Page Builder Pro 6.1.2.

When I try to create a new page and use the Layout Bundles button, I'm shown all of the various layout possibilities. when I click one and choose import, I see a red pop-up message appear saying "Something wrong there."

Not a very helpful message. Everything else seems fine. So can you please give me some guidance as to where I need to go to get this situation fixed?

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2 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 days ago #210680

Hi

Thanks for contacting us and sorry for your issue. Please make sure you have insert the correct email address and license key. Your license key is located in your dashboard. After that, you have to clear Joomla and Browser cache. Then check. You can also check this documentation below:

I have/bought the Pro version, but with locked PRO features

-Regards.

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CE
Chris Elliott
Accepted Answer
2 days ago #210685

Yes, ive checked that already, in fact, i used the updater to move to the latest SPPBPro version, so i must already be on the full licence version.

What do you suggest next?

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