Problem With SP Easy Image Gallery Component - Question | JoomShaper

Problem With SP Easy Image Gallery Component

Vlad

Vlad

Extension 1 month ago

Good afternoon. Our websites use the SP Easy Image Gallery component in the photo gallery section. The problem is that after one of the updates (Page Builder or Image Gallery) the order of displaying albums got messed up, the albums got mixed up and displayed chaotically. When you add a new album, it doesn't appear first on the first page, but somewhere on the third or fourth page. In the SP Easy Image Gallery settings there are no sorting (or display) options by ID or publication date (or relevance). Page with albums: https://sspu.edu.ua/universytet/pro-universytet/photogallery?start=0 Screenshot on 1st page: https://ibb.co/nN9dYKGP Screenshot from administration: https://ibb.co/RWhDf5B Also, the page navigation block is not located at the bottom under the albums as usual, but has moved behind the last album on the page. Screenshot: https://ibb.co/MdPWJJX

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #210904

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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