EasyStore User Invoice - Question | JoomShaper

EasyStore User Invoice

VY

Vernon Yang

EasyStore 1 month ago

Hi,

May i know how to add the logo into the EasyStore invoice?

I tested but the logo is missing on the invoice downloaded in front end.

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14 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #210748

Hello Vernon,

Thanks for reaching out to us.

Please go to easyStore → Settings → General and add your store logo. This logo will appear on your invoices. Screenshot: https://prnt.sc/WTLPOwtbQcUa

Thanks.

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VY
Vernon Yang
Accepted Answer
1 month ago #210758

Hi,

Thank you for the replied. but after the logo is added,it is not showing on the invoice. But if print from backend, i can see the logo.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #210759

Please, add step by step screenshot or create a screenscast of your issues.

Thanks

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VY
Vernon Yang
Accepted Answer
1 month ago #210871

please refer to the image:

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #210918

I have identified the issue and forwarded it to our development team for further review.

We hope to have it resolved soon.

Thank you for your understanding and patience.

Best regards,

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VY
Vernon Yang
Accepted Answer
1 month ago #211329

Hi,

Good day to you.

Any updates on this issue?

Regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #211345

There is currently no update available right now. Hopefully, this fix will be included in our next release.

Thanks for your understanding.

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Josef Rosner
Josef Rosner
Accepted Answer
1 month ago #211493

https://www.joomshaper.com/forum/question/40684

Hello, when will the tax authorities' requirements for a legally valid invoice and an editable invoice layout finally be implemented?

I requested this three months ago and keep getting put off!

regards Josef

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #212465

Please follow up on your post.

I see that one of our agent has responded to you.

Thanks

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VY
Vernon Yang
Accepted Answer
1 month ago #212331

HI Ziaul Kabir Any updates?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #212466

I apologize for the delay.

I hope that our updated build can be released next week.

Thank you for your understanding.

Best regards,

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Josef Rosner
Josef Rosner
Accepted Answer
1 month ago #212540

Hello Ziaul,

are my requirements included, or will we have to wait several more months?

best regards Josef reply Nr. 211493

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VY
Vernon Yang
Accepted Answer
1 week ago #213854

Dear Ziaul Kabir,

There is over 2 weeks, any updates?

Regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #213889

Hello Vernon,

I apologize for the delay. There are some issues with this type of implementation, but we expect that the upcoming release will include fixes for this.

Thank you for your understanding and patience.

Best regards,

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