Pages cannot be changed in SP Pagebuilder - Forum | JoomShaper
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Pages cannot be changed in SP Pagebuilder

Asked by Daniel Stenzel 11 months ago Last activity 11 months ago

Hello,

when I try to change something in the following pages (see hidden content), it says "checked out" and "you are not permitted to edit this page because one more user is already checked-in", but we only have two users and I am the only one working in Joomla. Nobody else is checked in and all the other pages are fine to edit.

I created a temporary admin-account for you (also see hidden content).

Please checkout whoever is supposedly checkin, so I can edit pages again.

Thank you very much!

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Hi,

Thank you for reaching out.

The “checked out” message you are seeing is a standard Joomla feature. Joomla automatically checks out an item when someone opens it for editing. This prevents two users from editing the same page at the same time and overwriting each other’s work.

Sometimes, if a browser tab was closed unexpectedly, the session timed out, or the editor wasn’t closed properly, Joomla may still think the item is being edited — even if no one is actually working on it.

To fix this, you can manually check in all items:

  1. Go to System → Maintenance → Global Check-in https://prnt.sc/kYUjEzlX_RlH
  2. Select All or the specific component
  3. Click Check-in https://prnt.sc/rbFw9iKP_IKN

This will release all locked items and allow you to edit those pages again.

2 more replies

Daniel Stenzel Asked this

It worked! Thank you so much!!!

Atick Eashrak Shuvo Staff

You're most welcome!
Glad to hear everything is working now. If you need any further assistance, feel free to reach out anytime.

Have a great day!

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