no addons were displayed under saved items? - Forum | JoomShaper
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no addons were displayed under saved items?

Asked by Manfred 11 months ago Last activity 11 months ago

When i am building pages no addons were displayed under saved items? I get the message "Sorry, we couldn't find any results" I am using template Shaper_helixultimate 2.2. and sppb 6.1.2

3 replies

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Ziaul Kabir Staff
11 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes

Also, please add a screenshot of your issues.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Manfred Asked this
11 months ago

OK thanks, I understand for now. I thought they landed somewhere else.

Ziaul Kabir Staff
11 months ago

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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