Helix Ultimate 2.2.2 // Ignored Colors Header / Footer - Question | JoomShaper

Helix Ultimate 2.2.2 // Ignored Colors Header / Footer

T

Tobias

Helix Framework 1 month ago

Hello, after updating to helix ultimate 2.2.2, it's ignoring the theme's color settings! Our header and footer are now dark gray, even though blue is the default color in the theme, and some of the fonts are also black instead of blue.

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #211658

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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T
Tobias
Accepted Answer
1 month ago #211660

okay.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #211674

Header

https://prnt.sc/6TW28TRHe8O7

Footer

https://prnt.sc/xVSOfaR5YTUZ

What color should there?

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T
Tobias
Accepted Answer
1 month ago #211676

1e328c

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #211678

If i use this color then design will be like the screenshot.

https://prnt.sc/Br4VrgN7uudp

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T
Tobias
Accepted Answer
1 month ago #211679

Hello, I don't know what happened or how, but the header and footer are blue again.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #211680

Maybe caching problem.

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T
Tobias
Accepted Answer
1 month ago #212884

Hello, after updating to Helix Ultimate 2.2.3, the theme's color settings are being ignored again! The header and footer are now dark gray/black, even though blue is the default theme color, and some fonts are also black instead of blue.

Last time, it simply disappeared after more than an hour.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #213086

Caching problem. No problem found on your site.

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