Hi,
Thank you for reaching out, and I sincerely apologize for the inconvenience you’re facing.
Since the Nuron and Maxora templates should install smoothly when all server requirements are met, the error you’re encountering may be related to a configuration or environment-specific issue. To investigate this properly, could you please share temporary server access (cPanel or hosting panel) along with Joomla administrator access?
This will allow us to check the installation logs directly and identify what is causing the template to fail.
Rest assured, we will review everything carefully and help you resolve the issue as quickly as possible.
Thank you for your patience, and I look forward to your update.