[Locked] Since Update - Off-canvas Menu Disappeared – Unable To Restore It
Rethoret Kathleen
Hello, I’m working on a Joomla 5 website using Helix Ultimate + SP Page Builder Pro. The off-canvas menu was working fine, but it suddenly disappeared from the frontend and is no longer visible anywhere in the template options.
Here is what I have tried so far:
Checked Helix Ultimate → Header settings (off-canvas enabled, menu assigned).
Verified that the "Menu" module is published, assigned to “offcanvas” position.
Cleared Joomla + Helix + browser cache.
Disabled all overrides and custom CSS temporarily.
Switched to the default Helix layout, then back to my child template.
Tried creating a new menu module and assigning it again.
Despite all these attempts, the off-canvas toggle icon is still not appearing on the frontend, and the off-canvas block seems to be missing entirely.
Environment:
Joomla 5.x
SP Page Builder Pro (latest version)
Helix Ultimate (latest version)
PHP 8.1+
Hosted on a YunoHost server
Neil Robertson
Accepted AnswerThe latest progress on this issue is at: https://www.joomshaper.com/forum/question/42602
Rashida Rahman
Accepted AnswerHi @Rethoret Kathleen,
Sorry for your experience. Please try the proposed solution from the post mentioned by @Neil Robertson and let us know if it helps.
Best regards,
Paul Frankowski
Accepted AnswerCan you give us Super User access, and clear Server cache.
I know how to fix it, but ... I cannot touch custom.css file.
Paul Frankowski
Accepted AnswerSure, it was our not planned mistake in last Helix template > https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#off-canvas-menu-icon-missing-on-the-right-side-in-joomla-6 (I Used 2nd code from that tip). In big short, icon [=] was there, but hidden by template style :/
It will be fixed in next update, but you don't have to do anything more.