[Locked] since Update - Off-canvas menu disappeared – unable to restore it - Forum | JoomShaper
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since Update - Off-canvas menu disappeared – unable to restore it

Asked by Rethoret Kathleen 11 months ago Last activity 11 months ago

Hello,
I’m working on a Joomla 5 website using Helix Ultimate + SP Page Builder Pro.
The off-canvas menu was working fine, but it suddenly disappeared from the frontend and is no longer visible anywhere in the template options.

Here is what I have tried so far:

Checked Helix Ultimate → Header settings (off-canvas enabled, menu assigned).

Verified that the "Menu" module is published, assigned to “offcanvas” position.

Cleared Joomla + Helix + browser cache.

Disabled all overrides and custom CSS temporarily.

Switched to the default Helix layout, then back to my child template.

Tried creating a new menu module and assigning it again.

Despite all these attempts, the off-canvas toggle icon is still not appearing on the frontend, and the off-canvas block seems to be missing entirely.

Environment:

Joomla 5.x

SP Page Builder Pro (latest version)

Helix Ultimate (latest version)

PHP 8.1+

Hosted on a YunoHost server

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

Please mark topic as solved.

8 more replies

Rashida Rahman Staff

Hi @Rethoret Kathleen,

Sorry for your experience. Please try the proposed solution from the post mentioned by @Neil Robertson and let us know if it helps.

Best regards,

Paul Frankowski Senior Staff

Can you give us Super User access, and clear Server cache.

I know how to fix it, but ... I cannot touch custom.css file.

Rethoret Kathleen Asked this

Super User OK

Thanks...

Paul Frankowski Senior Staff

Done. Fixed. Thx.

Rethoret Kathleen Asked this

Can you explain me what's the problem ?

Rethoret Kathleen Asked this

Merci beaucoup !

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