Interaction Problem On Safari/apple - Question | JoomShaper

Interaction Problem On Safari/apple

PS

patrice semiond

SP Page Builder 1 month ago

Hi guys,

Use sp page builder from a while and a client i have ma de a site for just ask me why the animation vibrate and are not flui on his mac/safari.

Just check and and he's right : all the animation are not fluid on safari, i've check also all your template website and this the same... looks like there is some bug on safari on interaction

Please check this video :

https://youtu.be/hy18Mavnb7I

If there any solution please ?

Thanks

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14 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #211948

Hi there!

Sorry to hear about your experience. I have just checked with safari but all looking good at my end. Please check the screencast:

https://share.cleanshot.com/7N8xRNVk

Best regards,

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PS
patrice semiond
Accepted Answer
1 month ago #212022

Hi,

Ok strange, i'm on a new mc book pro with latest safari. What computer / version do you use please ?

Any idea why i have this problem to help me to resolve please !

On this site all is ok for you too ? (right module sticky which appear with blur)

https://www.lacordee05.com/fr/activites/via-ferrata-ecole-escalade-hautes-alpes-05/ecole-escalade-brianconnais-hautes-alpes

Thanks

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PS
patrice semiond
Accepted Answer
1 month ago #212109

hi did you have my previous response ? did you check on a mc book pro ?

i test on 3 and amways the same pb !

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #212150

Hi,

Sorry for the unwanted delay.

I have checked with a MacBook Air and with Safari Version 18.6 and interaction transition of your given site also looking good at my end.

Best regards,

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PS
patrice semiond
Accepted Answer
1 month ago #212151

ok thanks, no problem for delay !!

have you any idea why i have this/can solve this ???

Thanks

see you

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S
Stefan
Accepted Answer
1 month ago #213186

I have the same issues, starting from iOS 26! Previous version 17 worked well.

Impacted on iphone, ipad are all browser, Safari, Firefox, Chrome, Edge. On MacOS only Safari is impacted, all other browsers are running fine as well.

Rashiada, please use a iOS 26 running device and you will be able to reproduce the problem. thanks Stefan

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PS
patrice semiond
Accepted Answer
1 month ago #213236

i confirm i have tested on 3 other mc book and safari, in last version problem is here !

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213459

Hi,

Thanks for reporting the issue with specific details! It has alredy been reported..

Hopefully, we will come up with solution soon.

Thanks for your patience and understanding:)

Best regards,

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PS
patrice semiond
Accepted Answer
1 month ago #213477

Yes and you told me that there is no problem !!

But problem is real !

see you

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213485

I couldn't find the problem earlier at my end. All was working smoothly here. Sorry about that...

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Karen Dunne
Karen Dunne
Accepted Answer
1 week ago #214951

I'm joining this thread because I've reported the same issues and want to be informed when a fix is in place. The post I made is here: https://www.joomshaper.com/forum/question/42869

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #214991

Hi,

Thanks for joining. We will let you know once there is an update about it.

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NS
Nuno Silva
Accepted Answer
1 week ago #215317

Same problem here! Please look into this issue, this is really annoying and looks bad on safari, making many templates unusable!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 days ago #215504

Hello there!

Thanks so much for the reply.

We are investigating this issue.

Thanks for your understanding and continuous support.

Best Regards,

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