Solved SP Page Builder

Background image in first section falsely repositioned after page reload

Asked by KE Comm 10 months ago Last activity 10 months ago

When you open this page, scroll down until the hero section is out of view, then reload the page and scroll up to the top, the background image sits about 20 pixels below the top.

It does not matter if the image size is set to cover, contain or custom, scroll or fixed or what the position is (top, center left, asf.)

https://eup.ke-server.de/

Animation:
https://eup.ke-server.de/images/sampledata/etter_scroll_error.gif

Screenshots:

before
https://eup.ke-server.de/images/sampledata/bild1.png

after
https://eup.ke-server.de/images/sampledata/bild2.jpg

(This happens in Chrome, Edge and Firefox btw)

Accepted answer

Marked as the solution

Ziaul Kabir Staff

10 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

1 more reply

KE Comm Asked this

10 months ago

Nevermind. I was able to fix it. BUT FYI: I had to delete the section and rebuild it from scratch.

In general: Sometimes the pagebuilder has the tendency to keep old parameters or code of a section. Only if the same layout is rebuild and therefore gets a new ID you can "correct" this. This is persistent since very early versions of SPPB

Ziaul Kabir Staff

10 months ago

I see that a CSS rule was set for the background-position property to 14px, which is why you observed the extra spacing.

It’s great to hear that your issue has now been resolved.
Thank you!