Hero Section Background image not showing that its set - Forum | JoomShaper
Solved SP Page Builder

Hero Section Background image not showing that its set

Asked by Hayden Thring 4 years ago Last activity 4 years ago

When you click the gear to view the row options for a hero section, and click the style tab, and scroll down to "enable background options" if a background is already set no option in enbale background options is selected so its hard for someone new to work out where the existing background image is being set from until you click "Image" and then you see it, and the styling is applied the the "Image" button option to show it is chosen.

what it looks like

what it should look like

Accepted answer

Marked as the solution
Ofi Khan Staff

okay, I get your issue now. I will talk about it with the developer team.

12 more replies

Mehtaz Afsana Borsha Staff

Hi,

Thanks for contacting us. Could you please give me a screenshot of it?

-Regards.

Hayden Thring Asked this

i edited op with screenshots

Mehtaz Afsana Borsha Staff

Could you please explain it more? I dont understand what you say.

Hayden Thring Asked this

if a background is assigned to a hero section, when you look for that setting it does not show that it is set

Mehtaz Afsana Borsha Staff

Could you please give me any screenvideo of your issue?

Hayden Thring Asked this

no, cant you find the hero item ? add it, give it a background, save it, close it, open its settings back up and you will see thet background is not visible

Ofi Khan Staff

Hello Hayden Thring

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot. Share the specific hero section name so that I can inspect the issue.

Best regards

Hayden Thring Asked this


no option selected for background even though one is assigned

Ofi Khan Staff

Which hero section has this issue? Please guide me and I will check it.

Hayden Thring Asked this

just look at the photos, its all there

Log in to reply.