Attempt To Assign Property "row_id" On Null - Question | JoomShaper

Attempt To Assign Property "row_id" On Null

Adriano

Adriano

SP Page Builder 1 week ago

Hello everyone,

I’m currently facing an issue with SP Page Builder (SPPB) and would really appreciate your support.

After creating an SP Page Builder page and filling it with content, I saved the page as a copy and renamed it. I then assigned this copied page to the corresponding menu item. As soon as I do this, the following error occurs:

“Attempt to assign property ‘row_id’ on null”

I’ve already done several tests to narrow down the issue:

If I export the page without meta data and descriptions and then import it again, everything works fine.

However, if I export the page including meta data, descriptions, etc. and then re-import it as a ZIP file, the problem immediately reappears and the same error is thrown again.

So it seems that the issue is directly related to the meta information included in the export/import process.

Could you please take a look at this as soon as possible? It’s quite urgent, as the project needs to be completed over the holidays.

Thank you very much in advance for your help and support.

Best regards Adriano

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #213573

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Adriano
Adriano
Accepted Answer
1 week ago #213601

Thank u - Details in the hidden Content!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #213616

I have create a test page there is no issues found on testing. You can see two test page still created and also a unpublished test menu.

Please, clear your browser and Joomla cache.

Thanks

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Adriano
Adriano
Accepted Answer
1 week ago #213644
    pleas look at my hidden information
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #213678

This page issues comes from this second section, just hide this section or remove and create new one will fix your isssues.

Thanks

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