I Can't Create New Collection. - Question | JoomShaper

I Can't Create New Collection.

O

onur

EasyStore 6 days ago

when I want to create a new collection, I get an error page. "500 - Whoops, looks like something went wrong." can you help me? there is no problem other functions about easy store. easy store version 1.0.3, joomla version 6.0.1, template trove version 1.0.2

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 days ago #213754

Hello onur,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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O
onur
Accepted Answer
4 days ago #213832

Thank you, I share access information for your investigate.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 day ago #213914

I have updated EasyStore Stripe and Paddle payment plugins. Now collection can be created. I have also created a Collection to check it.

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O
onur
Accepted Answer
1 day ago #213935

Thank you so much.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 17 hours ago #214007

You are welcome 😊

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