Helix Ultimate Template Not Updating Changes In Frontend - Question | JoomShaper

Helix Ultimate Template Not Updating Changes In Frontend

T

Tony

Template 4 hours ago

Happy new year everyone :)

I'm sorry for having asked this question before, however the previous solution provided at the time (toggling Advanced>SCSS>Compile SCSS to CSS) is not fixing a similar issue here, and I have tried my best to work out why this has been happing to a number of my sites lately!!

After updating both the Helix Ultimate template and SP Pagebuilder, the settings I have chosen in my template Presets (both Pre-defined and/or Custom) are not being displayed in the frontend. Also, I can alter the logo height (set to 160px), but not the header height (set to 180px, but displaying at only 80px).

I have checked with the hosting provider and there are no caching issues, I have updated the template and framework to the latest version and cleared both by browser cache and Joomla as well.

https://lakeandersoncaravanpark.com.au

I want to understand what I'm doing wrong, so that I don't continually pester this forum and hope someone can advise me, or point me to the documentation that will help me.

Best wishes, Tony.

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1 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 hour ago #214170

Hello Tony,

Thank you for reaching out to us.

There was a hardcoded height in the template file, which I have now fixed. If you want to use custom styles or change the presets data, after done please enable the SCSS to CSS compiler, and save the changes, and then disable it again.

Please let me know the update.

Thanks,

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