Mobile browser menu bars showing up on desktop browser after upgrading to SPPB 6 Pro - Forum | JoomShaper
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Mobile browser menu bars showing up on desktop browser after upgrading to SPPB 6 Pro

Asked by Chris Austin 9 months ago Last activity 9 months ago

Hello,

I just upgraded our dev site to SPPB Pro 6 and the top left mobile menu bars now show up in a desktop browser as well as on mobile devices. (Joomla 5.42, Helix 2.23.)

Dev site:
https://dev.cornerstonechurchmemphis.org

SPPB Pro in Prod is still on 5.72 and it works as expected.
Prod site:
https://cornerstonechurchmemphis.org

Can you please help me figure out why the mobile menu bars are showing up on dev in a browser now that its been upgraded?

Thanks,

Chris

21 replies

Atick Eashrak Shuvo Staff

Hello Chris,

Apologies for the inconvenience. Please ensure that the Menu Type is set to Mega Menu in Template Options → Menu → Mega Menu settings. You can see an example here: https://prnt.sc/0oV8YiDosqt5.

For more details on configuring the Mega Menu, you can refer to the documentation here: https://www.joomshaper.com/documentation/helix-framework/menu-navigation#mega-menu.

Once this is set correctly, the mobile menu bars should only appear on mobile devices as expected.

Best regards

Paul Frankowski Senior Staff

Hi Chris,

[=] Menu is from Template, not SPPB Pro, so no relation with used version of component.


If above tip (shared by @Atick) will not help, please use this Custom CSS:

@media screen and (min-width: 1200px) {
body.ltr #offcanvas-toggler.offcanvas-toggler-left {visibility: hidden;}
}

and all will be OK, today and in the future days.

Chris Austin Asked this

Ok. So I should probably clarify that I had a developer create these sites. According to him, he used a lot of custom CSS. I am an IT infrastructure guy by trade not a developer but I'm sure I can easily learn. ;)

It's just strange to me that after upgrading from SPPB 5.72 to 6 these bars are now showing up when they weren't there before...

Nevertheless, the Mega Menu setting is 'Mega Menu & Off-Canvas.' Can you please tell me where I should check for this 'custom CSS' or where I need to add it?

Thanks!

Chris Austin Asked this

Thanks Paul. Changing that worked on dev.

Oddly enough, that mega menu & off canvas setting is configured that same way on prod but the hamburger menu does not display on a desktop browser in prod. Any idea why?

Paul Frankowski Senior Staff

About which domain we are talking about?

Becuase also here seems to be OK (your production, Mobile Emulator)

info_3705_2026.jpg

Cyf

Hi,
I've just updated Helix Template and Framework to the last release 2.2.3 in Joomla 5.4.1 but now the mobile menu bar are showing up in desktop, despite the fact that the Menu Type is set to Mega Menu only.
I've tried adding the solution described above (shared by @Atick) in custom.css:
@media screen and (min-width: 1200px) {
body.ltr #offcanvas-toggler.offcanvas-toggler-left {visibility: hidden;}
}

But the mobile menu bars are still visible in desktop.

How can I fix this?
Any help would be very appreciated.

Paul Frankowski Senior Staff

I will repeat my question on what domain you see it ?


Remember to reload browser cache (!) or check on different browser.

Cyf

Hi,
I have checked on different browsers but the problem is still there.
Below you can find the domain to see the problem.

Thank you so much for your help.

Chris Austin Asked this
9 months ago · edited

Hi Paul,

CYF was adding his new query to this thread...

Yes, prod: cornerstonechurchmemphis.org.
The bars do not display on a desktop browser (which obviously I don't want them displayed on the desktop) even though the mega menu & off-canvas setting is present. IE, why did I have to change the setting on dev but not prod?

Thanks,

Chris

Paul Frankowski Senior Staff

Ok, but for what purpose you need [=] on dekstop view? I don't get it.

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