Error On Updating Sp Page Pro - Question | JoomShaper

Error On Updating Sp Page Pro

M

martin

SP Page Builder 4 years ago

Hi there,

I am trying to update the SP Page Pro to 3.7.10 but it throws up the error below:

Warning JInstaller: :Install: Error SQL Duplicate column name 'media_attr' Extension Update: SQL error processing query: DB function failed with error number 1060 Duplicate column name 'media_attr' SQL =

How do I resolve this?

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19436

Please follow the steps:

  1. Take a full site backup for safety.
  2. Uninstall SP Page Builder from your site.
  3. Then install SP Page Builder latest on your site.
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19409

Hello martin

Please share your administrator access and database access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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M
martin
Accepted Answer
4 years ago #19411

Hi Ofi,

I have attached the necessary in the Hidden Content box. One other thing, my Joomla articles is missing the SP Page integration too :)

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M
martin
Accepted Answer
4 years ago #19548

Hi Ofi,

Ok, have done it and it works now.

Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19556

You are welcome

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19557

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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