BUG when inserting joomla module - Forum | JoomShaper
Solved SP Page Builder

BUG when inserting joomla module

Asked by Laurent 9 months ago Last activity 9 months ago

Accepted answer

Marked as the solution
Toufiq Senior Staff

Developer team informed me that, Your module has a problem.

Here is the refference code hints. Please contact your extension provider. I hope they will help you.

$doc->addCustomTag

Using the browser's Inspect Element tool, view the Network and Console tabs. You will get the issue for why it's happening.

2 more replies

Laurent Asked this

any news?

Toufiq Senior Staff

Hi there,

Thank you for reaching out. Make sure that the Joomla default module works or not into the Page Builder. If the Joomla default module(Login, latest article, breadcrumb module etc) works fine. Then you need to contact your extension provider.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Laurent Asked this

module is working, but as you can read on my first post, the different is between SPPB back and front end.

from backend, works, but not on front-end.

so the root cause seems to be located on SPPB side.

Toufiq Senior Staff

Can you provide me a staging site to check the issue or provide me your menu module.

Laurent Asked this

ok credentials + infos added in Hidden Content area

Toufiq Senior Staff

I have shared your data to our developer team. Please allow me time.

Laurent Asked this

ok thank you

Laurent Asked this

Ok thanks, I check this out with the dev.

Toufiq Senior Staff

Let me know the update. Thanks

Laurent Asked this

ok no problem

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