Hi
Thanks for contacting us. To enable the "hits" (view counter) on your SP Page Gallery items, you generally need to check for a specific setting within the component's options. When editing an album or category, there are options related to publishing and display. The system tracks hits automatically, and they are visible in the backend under the Publishing tab for each album item.
https://prnt.sc/THzwLmWu9axH
Please follow this documentation below, it will help you to understand the issue properly.
https://www.joomshaper.com/documentation/joomla-extensions/sp-easyimagegallery/categories#:~:text=To%20create%20and%20add%20a,will%20find%20the%20following%20tabs:
-Regards.