SP Page Builder Pro - Not Pro - Question | JoomShaper
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SP Page Builder Pro - Not Pro

JH

Jeff Honeyager

SP Page Builder 3 days ago

I installed SP Page Builder Pro 6.2.2

When I went to modify a page the option to hide a section shows [Pro] - as if the lite version was installed.

This is new. How do I change the designation to pro?

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Website
https://isocloudservices.com
5 Answers
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JH
Jeff Honeyager
Accepted Answer
3 days ago #215377

I'm not too worried about being at an older version for now.

If I need to upgrade, I'll reach out again.

Thanks for the quick follow up.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 hours ago #215554

You are always welcome. Have a nice day.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 days ago #215372

Hi

Thanks for contacting us. You can follow this documentation below:

I have/bought the Pro version, but with locked PRO features

-Regards.

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JH
Jeff Honeyager
Accepted Answer
3 days ago #215374

Tried the suggestion - still didn't work.

Installed version 6.2.1 - worked fine

You may want to check the component install file to see if it is in fact the Pro version.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 days ago #215376

Could you please keep a full site backup and give me your super admin access? So that I can check.And also share a screenshot of your issue.

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