Hi, First make sure that you have SP Page Builder pro. ​After that you have to active it.Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard. ​Then Clear Joomla and Browser cache.

The layouts page works fine but the Scuba diving one is totally different and much inferior to the one displayed at joomshaper. Compare the design of the contact page and the services page to see what I am referring too.

If possible give me screenshot and explain what you want

Hi

I did installed today and have a similar problem.

Our joomla installation is 4.0.4 Pagebuilder pro 3.8.0

After installing, cleaning cache at the website and browser layouts not loading and blocks not loading as well ... waiting forever with the loading animation.

Thanks

Hi,

Please follow this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3

Read: SP Page Builder Documentation > Getting Started > If you cannot load Page templates Or Sections Library

https://prnt.sc/20rpcxn

Thank you

Need help with my instance, my server meets all requirments from the indicated documentatios. I'm still not able to load Blocks and Layouts. Please advice.

Hi Jose

We met the same problem as you but we did solved it.

I guess you are using docker cause you mention "your instance".

We did solved using an image with joomla4.0.4-apache-PHP 7.4 instead latest image that uses php 8.xx. I think the problem remains on PHP version.

Our database is MariaDB 10x

Hi Jose

You can follow Rafael instructions

Hello @Rafael, when I didn't mean to say Instance, I mean Installation. Please advise.

You guys offer a really bad support. Totally disapointed.

Hi

Sorry for this inconvenience. Please install the latest version of page builder. Make sure you have backup and install the latest one

Thank you