Addon FORM BUILDER Problems - Question | JoomShaper

Addon FORM BUILDER Problems

ULTIMO IMPERIO s.p.

ULTIMO IMPERIO s.p.

SP Page Builder 1 month ago

Hello

The FORM BUILDER addon is not working properly. The RADIO, CHECKBOX, RANGE, Show Required Star Mark, Terms, Policy GDPR addons do not display text when I create a form. Also, the text above the fields does not display. The Form Builder is completely useless despite the full version. Please help!

Link to the form: https://ultimoimperio.si/o-nas/kontaktni-obrazec-google

Joomla v.5.4.2 SP Page Builder v.6.2.2

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11 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #215963

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
1 month ago #215970

ACC

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #216158

Hi,

Thanks for the access.

I have found out the template is not from us and there is a CSS that hides the labels of the form. So, I have added following code snippet in your custom CSS to make it visible.

.sppb-addon-form-builder .sppb-addon-form-builder-form label {
    display: block;
}

Please check now and let me know.

Best regards,

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
1 month ago #216175

Hello

Thank you very much for the quick help and correction. Now everything is visible, but I will work on the forms in the next few days and let you know if there are any more errors.

For now, thanks and best regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #216296

Hi,

You are always welcome:)

Have a nice day!

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
1 month ago #216354

Hi

just one more question please,

Can you please give me the code for sending a Radio Buttons email with YES / NO answers.

I used the code

<p><strong>Oglasevanje:</strong> {{oglasevanje | default:NO}}</p>

but it doesn't send me the answer in the email.

Please also CHECKBOX

Thanks in advance

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
1 month ago #216356

also missing:

Accepted Terms, Privacy/GDPR: & Sender IP:

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #216426

Hi,

Have you checked and configured the form builder accordingly?

https://www.joomshaper.com/documentation/sp-page-builder/form-builder

Best regards,

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
1 month ago #216435

yes, but have problem with answers in RADIO and CHECKBOX. Mail also does not contain Accepted Terms, Privacy/GDPR: and Sender IP:

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
1 month ago #216697

can you check please?

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