Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Thank you - the log in information is below

I am now getting the same message on this site:

http://www.thelodgeluxurycathotel.co.uk/site/index.php

0 PlgSystemHelixultimate::onExtensionBeforeSave(): Argument #1 ($event) must be of type Joomla\CMS\Event\Model\BeforeSaveEvent, string given, called in /home/sites/thelodgeluxurycathotel.co.uk/public_html/site/libraries/src/Plugin/CMSPlugin.php on line 289

thanks

Dan

Please, share correct access for affected site.

Your previous sites access seems to be incorrect. Please, re-check.

Thanks

I just checked and these detials work fine:

These are the details for the other site that is having the same issue

Many thanks both sites are working great now!

Much appreciated.

Dan

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

Sadly I now had this issue on the site

http://charnwoodbuilders.co.uk/site/administrator

please can you log in and correct the problem

thanks

Dan

@Ziaul please share fixed file, also for other users that may come here.

Replace attached file on this path: JRooot/plugins/system/helixultimate/helixultimate.php.

Attached file: helixultimate.php.zip

I hope upcoming release will fix this issues.

Thanks

Alternative link: helixultimate.php (unzip_me).zip

download, unzip, and override that one using FTP

plugins/system/helixultimate/helixultimate.php

Great thanks - this is has solved the problem on my site

Dan

You are welcome.

Thanks for all of you! I had the same problem and find the solution above ! Marie